Recruitment & Training
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Recruitment & Training
Recruitment & Training means finding the right people for your station or store and then teaching them the skills to do their jobs well. Whether you need pump attendants, convenience store staff, or billing clerks, having trained, reliable staff keeps your business running smoothly. A solid recruitment and training program ensures everyone knows safety rules, customer service standards, and daily tasks.
- Better Customer Service
- Friendly, well-trained staff greet and serve customers quickly.
- Happy customers return and recommend your station to friends.
- Operational Efficiency
- Trained staff follow clear procedures for fuel dispensing, cash handling, and inventory.
- This cuts mistakes, theft, and delays.
- Safety & Compliance
- Proper training in fire drills, spill cleanup, and emergency shutdown keeps everyone safe.
- You meet all legal and oil-company safety standards.
- Staff Retention
- Employees value training and growth opportunities.
- A good recruiter training program boosts morale and reduces turnover.
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Key Steps in Our Recruitment & Training Program
- Job Analysis & Role Definition
- We list required roles: pump attendants, cashiers, store managers, and maintenance staff.
- We define clear job descriptions, duties, and skill requirements.
- Sourcing & Hiring
- We tap into local talent pools, college placements, local job portals, and walk-in drives.
- We conduct initial screening, interviews, and background checks on candidates.
- Onboarding & Orientation
- New hires learn about your station’s layout, brand values, and daily routines.
- They receive uniforms, ID cards, and a welcome guide.
- Structured Training Modules
- Fuel Dispensing & Billing: Accurate pump operation and POS use.
- Customer Service: Greeting, query handling, and problem resolution.
- Safety & Compliance: Fire drills, spill control, and emergency procedures.
- Store Operations: Stock handling, POS barcode scanning, and shelf restocking.
- Trainer-Led Workshops
- Experienced trainers lead small-group sessions at your site or a nearby training center.
- They use role-play, live demos, and quizzes to reinforce learning.
- On-Job Mentoring
- Trainees shadow experienced staff for their first week.
- Mentors provide tips, corrections, and encouragement.
- Performance Assessment
- We test knowledge with simple checklists and on-site observations.
- We provide feedback and corrective sessions if needed.
- Certification & Refresher Courses
- Upon successful completion, staff receive a “Certificate of Completion.”
- We offer annual refresher courses to update skills and safety practices.
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Why Choose Amarba’s Training?
Handling recruitment and training in-house can be time-consuming and inconsistent. With Amarba:
- Expert Curriculum: We use the best recruiter training programs tailored to fuel and retail services.
- Quick Deployment: We fill and train new positions in 4–6 weeks, not months.
- Local Reach: We source talent from your area, ensuring staff understand local customers and languages.
- Cost-Effective: Bundled hiring and training saves you money vs. separate agency fees and trainers.
- Ongoing Support: We provide updated training modules whenever rules or equipment change.
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Investment & Timeline
- Per-Staff Training Cost: ₹5,000–₹8,000 per position (includes orientation, modules, and certification).
- Complete Recruitment & Training Program: From job posting to certified staff in 4–6 weeks.
- Refresher Sessions: Optional half-day workshops every 6–12 months to keep skills fresh.
Let Amarba Consultancy manage your recruitment and training program from start to finish. Ensure every staff member is ready to deliver safe, friendly, and efficient service.
Contact us today to discuss your staffing needs and schedule your first training batch!